These Terms of Service ("Terms") govern access to and use of the SyncTIDY service, websites, and industry-specific products (collectively, the "Service"), operated by Prydly LLC, doing business as SyncTIDY ("SyncTIDY," "we," "us," or "our"). "You" means the individual accepting these Terms and any organization on whose behalf that individual acts. By creating an account, clicking to accept, or using the Service, you agree to these Terms. If you do not agree, do not access or use the Service.
SyncTIDY connects, with your authorization, to an email account and uses automated tools to identify and organize details from messages and attachments into structured records. The Service is configurable by industry. Features, integrations, and output formats may change as the Service develops.
The Service assists with organization and extraction. It does not replace your review or professional judgment. You are responsible for verifying records and source materials before using them for contracts, payments, legal compliance, safety decisions, or other material purposes.
The Service is currently a free, limited beta for evaluation. Beta features may be incomplete, inaccurate, unavailable, or changed without notice. We may add, modify, suspend, or discontinue a beta feature or the beta program at any time. No service-level commitment, support commitment, data-recovery commitment, or guaranteed feature availability applies during the beta unless we agree otherwise in writing. These Terms also apply to later beta, trial, preview, and early-access features.
"Customer Content" means email, attachments, account data, records, prompts, instructions, and other information submitted to, accessed by, stored in, or generated for you through the Service. As between you and SyncTIDY, you retain your rights in Customer Content.
You grant SyncTIDY a non-exclusive, worldwide, limited license to host, copy, transmit, format, process, and display Customer Content only as necessary to provide, secure, support, and maintain the Service; comply with law; and enforce these Terms. This license ends when the relevant Customer Content is deleted from our active systems, except for residual copies permitted under the Privacy Policy or law.
You represent and warrant that you have all rights, notices, consents, authorizations, and lawful bases necessary for SyncTIDY to process Customer Content as instructed. If you use the Service for an organization, you are responsible for its privacy notices, data-subject requests, and instructions to SyncTIDY.
We will treat Customer Content as confidential and will disclose it only to personnel and service providers who need access to perform authorized functions and are subject to confidentiality obligations; at your direction; to protect the Service or enforce these Terms; or as required by law. Our Privacy Policy describes our privacy practices. It is a notice and is not incorporated as a contractual term except to the extent applicable law requires. If the parties execute a data-processing agreement, that agreement controls over these Terms for its subject matter.
gmail.readonly scope and cannot send, modify, label, or delete email through that scope.You must not, and must not permit or assist another person to:
We may investigate suspected violations and preserve relevant information as permitted by law. Enforcement may include restricting content, limiting functionality, suspending access, or terminating an account under Section 14.
The Service depends on third-party services, including Google APIs, Anthropic's Claude API, Google Cloud Vision, and OVHcloud. Those providers may change, suspend, or discontinue their services. SyncTIDY does not control third-party systems and is not responsible for an outage, modification, or act of a third party except to the extent responsibility cannot be excluded under applicable law or arises from SyncTIDY's own breach of these Terms. The Privacy Policy identifies service-provider processing of Customer Content.
The Service, including its software, interfaces, designs, documentation, and SyncTIDY content, is owned by Prydly LLC or its licensors and is protected by intellectual-property and other laws. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Service during the applicable term for your internal business purposes. No right is granted by implication. SyncTIDY and its logos are marks of Prydly LLC, and no trademark license is granted.
If you voluntarily provide suggestions, ideas, or feedback about the Service, you grant Prydly LLC a perpetual, irrevocable, worldwide, royalty-free, transferable, sublicensable license to use and exploit that feedback without restriction or compensation. Do not submit feedback you consider confidential or subject to a third party's rights.
If you believe material made available by SyncTIDY infringes your copyright, email support@synctidy.com with identification of the copyrighted work; identification and location of the challenged material; your contact information; a statement of your good-faith belief that the use is unauthorized; a statement under penalty of perjury that the notice is accurate and that you are authorized to act; and your physical or electronic signature. This procedure does not represent that SyncTIDY is eligible for any statutory safe harbor or that a designated agent has been registered.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." PRYDLY LLC DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT EXTRACTED RECORDS WILL BE COMPLETE OR ACCURATE.
THE SERVICE ORGANIZES AND PRESENTS INFORMATION FROM CUSTOMER CONTENT. IT DOES NOT PROVIDE LEGAL, FINANCIAL, TAX, MEDICAL, CREDIT, OR OTHER PROFESSIONAL ADVICE. YOU ARE RESPONSIBLE FOR REVIEWING SOURCE MATERIALS AND OUTPUT BEFORE RELYING ON THEM. NO ORAL OR WRITTEN INFORMATION CREATES A WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
Some jurisdictions do not permit certain disclaimers. In those jurisdictions, this Section applies only to the extent permitted by law and does not limit non-waivable rights.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRYDLY LLC AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, OR DATA; COST OF SUBSTITUTE SERVICES; OR BUSINESS INTERRUPTION ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF THE DAMAGES AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF PRYDLY LLC AND THE OTHER PERSONS IDENTIFIED ABOVE FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO PRYDLY LLC FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) USD 100. THIS CAP APPLIES IN THE AGGREGATE, NOT PER CLAIM OR EVENT.
The exclusions and cap are an essential allocation of risk and apply to the maximum extent permitted by law. They do not exclude or limit liability that cannot lawfully be excluded or limited, including liability to the extent caused by fraud or willful misconduct where applicable law prohibits limitation.
To the extent permitted by law, you will defend, indemnify, and hold harmless Prydly LLC and its members, managers, officers, employees, contractors, and agents from third-party claims, demands, proceedings, damages, judgments, settlements, penalties, costs, and reasonable attorneys' fees arising from: (a) your unlawful use or misuse of the Service; (b) your material breach of these Terms; (c) an account you connect or Customer Content you direct us to process, including a claim that you lacked required authority, notices, consents, or lawful basis; or (d) your infringement, misappropriation, or violation of a third party's rights.
We will provide reasonably prompt notice of a covered claim. You may control the defense with counsel reasonably acceptable to us, but you may not settle a claim in a way that admits fault by, imposes liability or non-monetary obligations on, or fails to provide a complete release to an indemnified party without that party's written consent. We may participate with counsel at our own expense. If you do not assume a timely and adequate defense, we may do so at your expense. Your obligations are reduced to the extent a claim was caused by our breach of these Terms or willful misconduct.
You may stop using the Service and close your account at any time. We may suspend or terminate access if: (a) you materially breach these Terms; (b) your use creates a security, legal, or operational risk; (c) suspension is required by law or a provider on which the Service depends; or (d) we discontinue the beta or Service. Where reasonable and lawful, we will provide notice and an opportunity to cure a curable breach before termination. We may act immediately when delay could cause harm or expose us or another person to liability.
Upon termination, your license to use the Service ends. You are responsible for exporting information you wish to retain before closing the account or before an announced discontinuation date. Customer Content will be deleted or retained as described in Section 5, the Privacy Policy then in effect (which remains a notice as provided in Section 4), and any applicable data-processing agreement. Sections 4, 8 through 15, and 17, and any provision that by its nature should survive, survive termination.
These Terms are governed by the laws of the State of Washington, without regard to conflict-of-laws rules, except that the Federal Arbitration Act applies if the parties later enter a separate enforceable arbitration agreement. Nothing in these Terms deprives a person of a non-waivable protection available under applicable law.
Before filing a claim, the claimant must send a written notice describing the dispute and requested relief to support@synctidy.com. The parties will attempt in good faith to resolve the dispute for 30 days after receipt. This process does not prevent a party from seeking temporary or emergency relief, filing to preserve a limitations period, or using a process that applicable law makes non-waivable.
Subject to any non-waivable right to proceed elsewhere, each party submits to the exclusive jurisdiction of the state and federal courts located in the State of Washington for a dispute arising out of or relating to these Terms or the Service. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect intellectual property, confidential information, or system security.
No arbitration provision or class-action waiver is currently in effect.
We may update these Terms prospectively. We will post an updated version with a revised effective date and provide reasonable advance notice of a materially adverse change, except that a change required by law or needed to address an urgent security risk may take effect sooner. A change does not retroactively alter a dispute that arose before its effective date. Continued use after the effective date constitutes acceptance where permitted by law. If you do not agree, you must stop using the Service.
Prydly LLC, d/b/a SyncTIDY
522 W Riverside Ave Ste N
Spokane, WA 99201
support@synctidy.com